CONTACT US

This User Agreement constitutes a binding contract between you, the User, Pluto Travels India Pvt. Ltd. with regard to the use of various services that are provided by Pluto Travels India Pvt. Ltd. Please read these terms & conditions and our general information carefully before your tour booking with us. Pluto Travels India Pvt. Ltd. is a company incorporated under the laws of India, with its principal office at B-4, Shri Sadashiv Apts, 1145 F.C. Road Opp. Police Ground, Shivaji Nagar, Pune 411006, India, provides various travel related services through its Website (www.plutotravels.com). Services are offered to the User conditioned on acceptance without modification of all the terms, conditions and notices contained in this Agreement. For the removal of doubts, it is clarified that availing of the Services by the User constitutes an acknowledgement and acceptance by the User of this Agreement. If the User does not agree with any part of such terms, conditions and notices, the User must not avail our Services. The User shall be responsible for ensuring compliance with the terms and guidelines or operating rules and policies of the Service Provider with whom the User elects to deal, including terms and conditions set forth in a Service Providers' fare rules, contract of carriage or house rules. Pluto Travels India Pvt. Ltd. reserves the right not to accept any order placed by the User through the Website without assigning any reason thereof. Any contract to provide any service by us is not complete until full money towards the service is received from the User and accepted by Pluto Travels India Pvt. Ltd.

Pluto Travels India Pvt. Ltd. respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites. With specific reference to booking/ payment transactions Pluto Travels India Pvt. Ltd. collects the following personal sensitive information from you while transacting through Pluto Travels India Pvt. Ltd. such as Name, Address, Phone Number, Mobile Number, Credit Card details, E-mail Address. Information like Credit Card Details and Net Banking Details are usually collected directly by the payment gateways and banks and not by Pluto Travels India Pvt. Ltd.

In case of Refund Conditions, payments will be refunded by net banking to the customer accounts within 10 working days after cancellation.

• List of customer details collected during transaction has to be listed.
• Purpose of collecting these details needs to be listed.
• Is the ME sharing customer details to others? has to be mentioned clearly.
• If they are sharing these details, the purpose and list of parties to whom these details are getting shared needs to be listed.
• Is there an option to unsubscribe from any mailing list due to these data sharing, needs to be clearly mentioned.
• If ME is collecting customer's card details, then reason and purpose needs to be explained in detail.
• Is he storing card details in his server, how is he storing them, and what are the security measures taken, has to be in detail. Is he storing card details in his server, how is he storing them, and what are the security measures taken, has to be in detail. Is he storing card details in his server, how is he storing them, and what are the security measures taken, has to be in detail.  Is he storing card details in his server, how is he storing them, and what are the security measures taken, has to be in detail.